MS Exchange - Additional Training Days
End user and technical training are an optional part of the MS Exchange service. This service is used when the district exceeds the included hours in base support. An experienced Email Services team trainer will come out to the district or host at the RIC to provide the desired Outlook training.
Time is billed at an hourly rate with a minimum of four hours. Please call to determine training needs and schedule.
Please refer to service code 650.805 for full service details.
- Must be participating in MS Exchange Base support service
For all trainings:
- Provide a list or accurate count of trainees prior to training session
- Ensure trainees have prerequisite skills as needed for sessions
- Children/students must be trained by the district
- District should kindly give at least 48 hour notice of cancellation
- Must keep class sizes to designated amount. Additional trainees affect the trainer efficiency and overall value received by participants.
- Must allow proper amount of time for trainer to take lunch or breaks
Additionally for in-district trainings:
- Ensure machines have requisite software installed and functioning
- Provide adequate machines and Internet access for the class size, including the trainer
- Provide proper projection and sound equipment for trainer
For all trainings:
- Provide required amount of trainers
- Provide access to documentation or course outlines
- Conduct training as requested
Additionally for at-WNYRIC trainings:
- Provide adequate seating and machines for the class size