Blackboard Data Integration-First Year
Implementation of processes to facilitate transfer of data from WNYRIC supported systems to the Blackboard 5i and/or Blackboard Integrated Mobile Application.
WNYRIC staff work with district and vendor personnel to install and maintain vendor data transfer tools or secure file transfer processes to provide data to Blackboard 5i and/or Blackboard Integrated Mobile Application. Data sources can include WNYRIC supported student information, cafeteria, financial and library systems, as determined by participation in these services and district implementation preferences.
- District LAN, WNYRIC connectivity, Internet access
- Server location for install of vendor integration tools
- Name a district primary and secondary contact for service
- Promptly notify Website & Notification Solutions team of a change in contact
- Participate in implementation planning meeting
- Appoint district staff to plan implementation
- Request support and report issues to WNYRIC Service Desk for prompt service
The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.
Staff follows best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.