Name | Service Code |
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Blackboard - Additional Training Days Have you used up your allotment of training hours in the base service? No problem! An experienced Website & Notification Solutions team trainer will come out to the district, host at the RIC, or virtually provide the desired Community Engagement Solution training. |
Technology Services |
Blackboard - Ally Annual Support Ally for WCM helps you modify, monitor, and report on your website content to make it more accessible for your entire community. This service provides WNYRIC staff to support a district with Ally. The service includes: Unlimited support via phone, email, and screen sharing Troubleshooting and how-t... |
Technology Services |
Blackboard - Ally Implementation Ally for WCM helps you modify, monitor, and report on your website content to make it more accessible for your entire community. This service provides WNYRIC staff to assist a district new to Ally with guidance and supportive training. The service includes: Planning Needs assessment Imp... |
Technology Services |
Blackboard - Annual Website Support - Tier 1 This service covers support of Blackboard's Web Community Manager (WCM) website software and Basic Mobile Communication App (MCA) for districts with one to three schools. Dedicated WNYRIC staff provides support for Blackboard's Website Community Manager software. Districts do not need to conta... |
Technology Services |
Blackboard - Annual Website Support - Tier 2 This service covers support of Blackboard's Web Community Manager (WCM) website software and Basic Mobile Communication App (MCA) for districts with four or more schools. Dedicated WNYRIC staff provides support for Blackboard's Website Community Manager software. Districts do not need to conta... |
Technology Services |
Blackboard - Bundled Mass Notifications Annual Support This service covers the support of Blackboard's Mass Notifications (MN) system for districts that also use Blackboard's website (WCM) product. Dedicated WNYRIC staff provide support for Blackboard's MN software. Key components of the service include: Unlimited support via phone, email, and scr... |
Technology Services |
Blackboard - Extended Website Support Need extra help with getting content updated or added to your website? This service provides a website specialist, familiar with Web Content Manager (WCM) content editing software, to assist with entering and updating content on your website. Please refer to service code 650.824 for complete service... |
Technology Services |
Blackboard - License Maintenance Annual vendor license fees for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (MN), Ally, templates, and related products. |
Technology Services |
One-time vendor license fees when purchasing licenses for Web Community Manager (WCM), Mobile Communications App (MCA), Mass Notifications (MN), Ally, templates, and related products. |
Technology Services |
Blackboard - Mass Notifications Implementation This service covers the planning and implementation of Blackboard's Mass Notifications (MN) system. Service includes: Notification adoption planning Needs assessment Project management Orientation to MN One day of training Please refer to service code 650.824 for complete service details. |
Technology Services |
Blackboard - Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of Blackboard's basic Mobile Communications App (MCA). Our service includes: Mobile adoption planning Needs assessment Project management Orientation to MCA Half-day remote training Implementation assistance Please... |
Technology Services |
Blackboard - Social Media Manager Implementation No new implementations. Vendor has discontinued product. For districts new to Social Media Manager (SMM), this service covers the planning and implementation of Blackboard's Social Media Manager. Please refer to service code 650.824 for complete service details. |
Technology Services |
Blackboard - Special Project Hours Need more assistance with your website? Have a website project but don't have the time or resources to do it? This service provides a highly skilled website professional to fulfill your Community Engagement Solution needs! Please refer to service code 650.824 for complete service details. |
Technology Services |
Blackboard offers additional services that a district can purchase when those services relate directly to the Community Engagement Solution (CES) software. Our website support stadd can help identify these resources. Just call and explain your need and we will work with you and the vendo... |
Technology Services |
Blackboard - Website Implementation This service covers the planning and implementation of Blackboard's Web Community Manager (WCM) website software. For districts brand new to WCM, the WNYRIC staff assists a district with setup and first year implementation. Our service covers: Website transition planning Needs assessment Implementa... |
Technology Services |
Blackboard Community Engagement Solution The Blackboard Community Engagement Solution (CES) is a suite of products covering your website, mass notification, mobile, and social needs. Web Community Manager (WCM) makes creating and updating a school website a snap - no technical skills required! WCM is a completely integrated website soluti... |
Technology Services |
MS SharePoint - Annual Support and Training This service provides assistance to SharePoint administrators supporting a SharePoint Online solution for a district. A district takes on day-to-day SharePoint tasks and support issues, like adding/removing users, adding/removing content, and user password issues, as they are closest to and can best... |
Technology Services |
MS SharePoint - First Year Implementation For districts new to SharePoint Online, this service provides a means to get started. The service covers: Planning and implementation meetings Designing the SharePoint environment An optional "basic site" Up to 4 hours of orientation for the SharePoint administrator Please refer to service code 65... |
Technology Services |
This service provides assistance when a district needs design or development work in SharePoint Online. Projects can include designing an intranet, migrating from local SharePoint to cloud, or creating an application to leverage the functionality of SharePoint. Minimum charge applies, please see cos... |
Technology Services |
Microsoft® SharePoint® allows users to share, discover, manage, organize, and build content on the web. Our service assists a district in implementing and using SharePoint in the cloud. One can use SharePoint in many ways. You can use it as an intranet for staff, a permanent, well-defined place to s... |
Technology Services |
SchoolMessenger - Additional Training Days Have you used up your allotment of training hours in the support service? No problem! An experienced Website & Notification Solutions team trainer will come out to the district or host at the RIC to provide the desired Web Communications Bundle training. Please refer to service code 650.826 for ... |
Technology Services |
SchoolMessenger - Bundle Annual Base Support and Training This service covers the support and training of SchoolMessenger's Web Communications Bundle (WCB). Dedicated WNYRIC staff provides support for SchoolMessenger’s Presence, Custom MobileApp, Communicate, and K12Social software. Districts do not need to contact the vendor, instead they work with our ex... |
Technology Services |
SchoolMessenger - Bundle Per School Support and Training This service covers the incremental cost of support and training for SchoolMessenger's Web Communications Bundle. The yearly cost is determined by the software products licensed multiplied by the number of schools within the district. The service includes training days based upon the modules license... |
Technology Services |
SchoolMessenger - Communicate Implementation This service covers the planning and implementation of SchoolMessenger's Communicate mass notification software. Service includes: Notification adoption planning Needs assessment Overall planning Orientation to Communicate One day of training Please refer to service code 650.826 for complete servi... |
Technology Services |
SchoolMessenger - Extended Website Support Need extra help with getting content updated or added to your website? This service provides a website specialist, familiar with Presence content editing software, to assist with entering and updating content. Please refer to service code 650.826 for complete service details. |
Technology Services |
SchoolMessenger - Integrated Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of SchoolMessenger's integrated Custom Mobile App (CMA). Our service includes: Mobile adoption planning Needs assessment Overall planning Orientation to CMA One day of training Implementation assistance Please refe... |
Technology Services |
SchoolMessenger - K12Social Implementation For districts new to K12Social, this service covers the planning and implementation of SchoolMessenger's K12Social software. The service includes: K12Social planning Orientation to K12Social Up to 2 hours of remote training Setup assistance Please refer to service code 650.826 for complete service... |
Technology Services |
SchoolMessenger - License Maintenance Annual vendor license maintenance fees for Presence, Custom MobileApp, Communicate, K12Social, and related products. Please refer to service code 650.826 for complete service details. |
Technology Services |
SchoolMessenger - License Purchase One-time vendor license fees for Presence, Custom MobileApp, Communicate, K12Social, and related products. Please refer to service code 650.826 for complete service details. |
Technology Services |
SchoolMessenger - Mobile App Implementation This service covers WNYRIC staff assisting a district with setup and implementation of SchoolMessenger's Custom Mobile App (CMA). Our service includes: Mobile adoption planning Needs assessment Overall planning Orientation to CMA Half-day remote training Implementation assistance Please refer to s... |
Technology Services |
SchoolMessenger - Special Project Hours Need more assistance with your website? Have a website project but don't have the time or resources to do it? This service provides a highly skilled website professional to fulfill your Web Communications Bundle needs! Please refer to service code 650.826 for complete service details. |
Technology Services |
SchoolMessenger - Vendor Services SchoolMessenger offers additional services, which a district can purchase when those services are related to the Web Communications Bundle. Our Website support staff can help identify these resources. Just call to explain your need, and we will work with you and the vendor. Please refer to service c... |
Technology Services |
SchoolMessenger - Website Implementation For districts brand new to SchoolMessenger Presence, WNYRIC staff assists with setup and implementation. Our implementation service covers: Website transition planning Needs assessment Implementation planning Project management Orientation to Presence Up to two days of training Working with technic... |
Technology Services |
SchoolMessenger - Website-Only Annual Base Support and Training This service covers the support of SchoolMessenger's Presence website for districts that only use the website product, and not the entire suite. Dedicated WNYRIC staff provides support for SchoolMessenger’s Presence software. Districts do not need to contact the vendor, instead they work with our ex... |
Technology Services |
SchoolMessenger - Website-Only Per School Support In conjunction with the base support, this fee covers the incremental time in supporting multiple schools for districts that only use the Presence website software, and not the entire suite. Please refer to service code 650.826 for complete service details. |
Technology Services |
SchoolMessenger Web Communications Bundle The SchoolMessenger Web Communications Bundle (WCB) is a suite of products designed to fill your website, mobile, notification, and social needs. Presence is a website content management system designed for school districts making website updating a snap! Presence websites help drive engagement and... |
Technology Services |
Have you ever noticed spelling errors or broken links on your website? Have you wondered if your website is accessible to all users, or just plain wanted a better website? Let Siteimprove help you with your website governance needs. Siteimprove allows district web teams to better maintain, monitor, ... |
Technology Services |
Siteimprove - Enhanced Annual Support and Training Districts work directly with our experienced website support staff, familiar with the needs of local school districts. Key components of the annual support and training are: Unlimited phone, email, and remote support Troubleshooting and how-to assistance Help with interpreting reports 1 day of One-... |
Technology Services |
Siteimprove - First Year Implementation Districts new to Siteimprove will have WNYRIC support staff guide you through the implementation process and provide initial training. Our first year implementation service covers: Planning Needs assessment Implementation planning Orientation to Siteimprove Up to four hours of training Please refe... |
Technology Services |
Siteimprove - License Subscription Annual vendor license subscription fee for use of Siteimprove tools. Please refer to service code 650.828 for complete service details. |
Technology Services |
Siteimprove - One-on-One Workshop The One-on-one workshop is a customized session for a single district. Knowledgeable Website Support staff train and help you with reviewing and understanding actual Siteimprove results for the modules purchased. A workshop runs for a minimum of one day and includes: Session(s) at the district or a... |
Technology Services |
Siteimprove - Special Training As the need arises for a special training session, the WNYRIC can conduct one tailored to your needs. Please refer to service code 650.828 for complete service details. |
Technology Services |