Communication Support Level 1

Provided by BOCES

• We will provide a team contact who will schedule a meeting with your district each week, for the entire school year.
  • Onsite meetings within the district will be encouraged but not required.
• Within the allotted hours, based on the district’s needs, a professional will be provided from our team who already has the knowledge and experience in many or all of the following areas: writing, print projects, photography, design, Web site navigation and content management, video management, project coordination, message points, social media assistance and engaging various media outlets.
• The BOCES staff will bring with them the standard equipment required to conduct a traditional Communications-focused role. Please see the "responsibilities/district will provide" notes.
• The BOCES staff will bring with them the standard supplies required to conduct a traditional communications-focused role. Please see the "responsibilities/district will provide" notes.
• Telephone number, voice mail and an e-mail accounts.
• BOCES will fulfill all functions associated with employment such as payroll, time sheets, evaluations, standard staff development, track vacation/personal/sick time, etc…

District will Provide

· The district must provide a workspace including a desk for the BOCES employee to sit at and connect to the internet.

· The district must provide a high speed internet connection via a wall plug-in or wireless access.

· The district must provide an onsite contact to direct and approve the work the district needs completed.

· The district must provide and pay for the training of software and hardware unique to their district.

· The district understands that while every effort will be made to have the same core people working on their account, other staff members may need to be involved to accomplish their tasks.

· While BOCES will provide an internet-based VoIP phone and voicemail, the district should identify a land line that the FTE may use in instances of technical difficulties.

Our service fee includes:

· Standard costs of employment for the duration of time contracted.

· Costs associated with equipment, computer hardware and software to perform communication functions.

· E-mail account and server storage for the files created.

· A VoIP Soft Phone and telephone number for the FTE to use.

· Standard office supplies.

· Postage costs regarding district projects and/or employment.

· Mileage costs.

· Staff development including professional association fees and training on the standard hardware and software noted above.

· BOCES supervisory costs and office support associated with employment at Erie 1 BOCES.

After Hours Coverage for Special Events- Our office hours, as contracted with our union, are 8 a.m. to 4 p.m. However, we understand that sometimes emergencies and important events occur. That's why each year, your school district is allowed five (5) hours of overtime. All after hours requests must be arranged, preferably a month in advance, with your main contact. Should your preferred contact not be available, despite the one-month advanced notice, another representative from the communications office could attend in their place.