WAN Consulting, Management
Network planning, advice and consultation in support of major district projects and/or on-going network growth and development are provided. This is a high-level consulting service that supports the district's strategic network objectives, encompassing local district needs and wide area network considerations while ensuring compatibility with the WNYRIC network as applicable. The service includes consulting with other agencies employed by the district as needed.
Please refer to related service code 650.840 for full service details.
Please refer to related service code 650.840 for full service details.
- Maintain a district WAN and a district Technology Coordinator
- Comply with regional and state standards
- Have a WAN coordinator available to work with WNYRIC staff
- Provide sufficient time for technical staff to accomplish assigned tasks
Provide qualified/responsible personnel to perform needed functions to support the district's network. Provide necessary training so WNYRIC personnel are able to keep current with new technology. The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore, we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms. Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.
Service Desk can be reached Monday – Friday from 7:00 a.m. – 4:30 p.m. by calling (716) 821-7171, 1-800-872-0780. A representative will be available from 4:30 p.m. through 11:00 p.m. to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.