nVision

Subscription to this service includes license and support of the application base package which includes these module: Accounting, Human Resources, Payroll, Budget, Negotiations, System Manager and GASB34.

Optional modules that can be purchased are: Receivables, Requisition, Bidding, and Timepiece which is attendance with labor management tracking utilizing biometric time clocks.

HARDWARE:

1. If the nVision SQL version of the application is housed in the district, an IBM compatible SQL server is required. An appropriate printer for reports and/ or checks will also be necessary.
2. If the nVision SQL version of the application is housed at the WNYRIC, the district must be connected to the WNYRIC via Broadband service. 

SOFTWARE:

1. SQL 2016 software for nVision product, if applicable
2. SSL Certificate if using a secure web gateway with the nVision product
3. Windows 10 2004 or higher on workstation
4. Necessary LAN software, if networked
5. IE 11 required for RIC hosted districts

OTHER REQUIRED SERVICES (for district-housed application only)

1. Remote Backup service 650.892.

Please reference the Finance Manager webpage, as it contains the vendors Technical Specs:  

New York School Financial Management (financemgr.com)

District Responsibilities:

District staff will:

1. Maintain secure inventory of checks and other supplies.
2. Notify RIC of problems, difficulties or training needs.
3. Purchase necessary hardware and software.
4. Designate a System Administrator for the application who will be in charge of adding users, setting up permissions and running the audit analysis reports.
5. Notify the WNYRIC if the System Administrator person for this service has changed.
6. Report all necessary data to the appropriate agencies (including direct deposit transactions).
7. Have procedure in place to restore database from daily backup source.
8. Arrange for archival of district data to meet state requirements.
9. Maintain district security.
10. District is responsible to configure all work stations for connections to financial applications.

If district has chosen to house the server at the district, additional District Responsibilities are:

1. Provide hardware maintenance and upgrades for the server.
2. Purchase of Remote Backup Service required.
3. Perform daily, weekly, monthly and annual backups of the district's database, and provide off-site storage of backup media.
4. Have procedure in place to restore database from daily, weekly, monthly and/or annual backups

WNYRIC Responsibilities / SLA:

• If WNYRIC hosting is selected, the WNYRIC will maintain the program and the database on a server and deliver it to the district via RDS for security and access purposes.
• Installation of Operating System and ESXI (Senior Level hours included on project).  WNYRIC Hosted Only.
• Provide conversion assistance and import of prior data, when possible.
• Provide a means for purchasing necessary hardware and software to be utilized with this service.
• Work with the vendor to design updates to the software for regulatory changes or enhancements that are needed.
• Assure that WNYRIC staff maintain strict confidentiality while performing their duties for this service.
• Provide a means for purchasing necessary checks and forms to be utilized with the modules of the financial software.
• WNYRIC Service Desk is available Monday through Friday from 7:00 a.m. to 4:30 p.m. For assistance call (716) 821-7171 Option 2, 1-800-872-0780 Option 2, or e-mail us at WNYRIC servicedesk@e1b.org.

• Utilize a mandatory maintenance window every Thursday evening from 4 to 8 pm for hardware maintenance and upgrades for the server and installation of any software updates. WNYRIC Hosted only. No set schedule for in-district servers, they will be updated as needed.
• Provide the Remote Backup service, which is included in the RIC Hosting Fee

Training and Support:

• Phone support by WNYRIC staff.
• Three days of training and/or in-district support are included each year. Training may be conducted via telephone, web conferencing calls, at a WNYRIC site or in district.
• Additional training days available at a per diem rate

Backup of Data:

• The WNYRIC utilizes the 3-2-1 Backup Rule with 21 days of storage. This includes local and off-site backups.

Deliverables:

• Online documentation by user ID and password
• Checks and supplies offered via the WNYRIC online Supplies List
• Annual user meetings  
• Multiple user workshops throughout the year

The WNYRIC utilizes cost effective best practices determined by research that allows our experienced and trained technical staff to perform robust testing and support of the WNYRIC network in the areas of security, infrastructure, energy management, virtualization strategies, disaster recovery and business continuity. Therefore,we are able to be a district advocate for vendor contract issues and aggressively negotiate contract pricing and performance terms.

Staff follow best practices in order to provide necessary security as it relates to the most recent student, teacher and principal data security and privacy regulations.

Service Desk can be reached Monday Friday from 7:00 a.m. 4:30 p.m. by calling (716) 821-7171 Option 2, 1-800-872-0780 Option 2, or by e-mail at servicedesk@e1b.org. A representative will be available from 4:30 p.m. through 11:00 p.m to assist you with calls regarding emergency situations. During all other hours and holidays, a caller will receive important information regarding coverage.